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What Are the Rights of Passengers Injured in Rideshare Accidents?

February 17, 2025 by Michael Waks

Person waiting for rideshare

Rideshare services like Uber and Lyft have become a popular and convenient mode of transportation in California. However, with the increase in rideshare usage comes the unfortunate reality that accidents can occur. If you’re a passenger injured in a rideshare accident, it’s important to understand your legal rights and how to navigate the claims process. In this blog, we will discuss the rights of passengers in rideshare accidents, including what you should do immediately after an accident and how to pursue compensation.

The Basics of Rideshare Insurance Coverage

When it comes to rideshare accidents, understanding the insurance coverage in place is critical. Rideshare companies are required by law to carry insurance for accidents that occur while their drivers are working. However, the type of insurance available depends on the status of the driver at the time of the accident. Here’s a quick breakdown of the coverage available in different scenarios:

  • When the Driver is Not Using the Rideshare App: If the driver is not logged into the app or is not on their way to pick up a passenger, the insurance coverage may be limited. In this case, the driver’s personal insurance should apply, and the passenger may need to seek compensation through their own insurance or the driver’s policy.
  • When the Driver is Available or on the Way to Pick Up a Passenger: During this time, the rideshare company’s insurance provides liability coverage for accidents. This usually includes coverage for injuries to passengers and other parties involved in the accident.
  • When the Driver Has a Passenger in the Vehicle: If the driver has accepted a ride and is transporting a passenger, the rideshare company’s full liability coverage applies. This coverage typically includes medical expenses, lost wages, and property damage caused by the accident.

Your Rights as an Injured Passenger

As a passenger, you are generally not responsible for causing the accident. Your main concern should be obtaining compensation for your injuries. Below are some important rights that injured passengers have in California:

  • Right to Medical Care: If you’ve been injured in a rideshare accident, you have the right to seek medical treatment immediately. Your injuries may not be apparent right after the crash, so it’s always recommended to seek medical attention even if you feel fine. This also helps establish a record of your injuries, which can be useful in your claim for compensation.
  • Right to File a Claim Against the Rideshare Company: If the accident occurred while the rideshare driver was on the job, you may have the right to file a claim with the rideshare company’s insurance provider. Rideshare companies like Uber and Lyft carry insurance coverage to protect passengers in accidents, and you could be entitled to compensation for your medical expenses, lost wages, and pain and suffering.
  • Right to Pursue Compensation from the At-Fault Party: If another driver caused the accident, you have the right to file a claim with their insurance. Even if the rideshare driver was partially at fault, the other driver’s insurance may still cover some of your damages.
  • Right to Legal Representation: If you’re unsure about the claims process or how to navigate the legal complexities of a rideshare accident, you have the right to seek the help of an experienced personal injury attorney. An attorney can help you identify the parties responsible for your injuries, negotiate with insurance companies, and fight for the compensation you deserve.

What to Do After a Rideshare Accident

If you’re a passenger involved in a rideshare accident, there are steps you should take to protect your rights:

  • Get Medical Attention: Your health should be the top priority. If necessary, seek immediate medical treatment. Even if you don’t feel hurt, some injuries may not show symptoms right away.
  • Report the Accident: Ensure that the accident is reported to the proper authorities, such as the police. An official accident report will help establish facts and clarify who was responsible for the accident.
  • Document the Scene: If you are able, take pictures of the accident scene, the damage to the vehicles, and any visible injuries. These photos may help provide important evidence for your case.
  • Gather Contact Information: Get the names, phone numbers, and insurance details of the rideshare driver, other drivers involved, and any witnesses who saw the accident.
  • Contact Your Insurance Company: Even if you are not at fault, notify your own insurance company about the accident. If you need to make a claim under your policy, it’s important to keep them informed.
  • Consult a Personal Injury Attorney: Rideshare accident claims can be complex, and an attorney can guide you through the process, ensuring you pursue the best course of action for maximum compensation.

Why You Need an Attorney

Navigating a rideshare accident claim can be complicated, especially when dealing with multiple insurance companies and determining who is at fault. Rideshare companies have large legal teams and insurance providers that may try to minimize your compensation. Having an experienced personal injury attorney on your side ensures that your rights are protected and that you receive fair treatment throughout the process.

Your attorney can help you gather evidence, communicate with insurance companies, and take legal action if necessary. In some cases, they may also negotiate a settlement with the rideshare company’s insurer to ensure that you receive compensation for all your medical expenses, lost wages, and pain and suffering.

Conclusion

If you’re a passenger injured in a rideshare accident, you have legal rights that protect you. Understanding these rights and taking the necessary steps after the accident can help ensure that you receive the compensation you deserve. Whether the rideshare driver or another party was at fault, pursuing a claim with the help of an experienced attorney can increase your chances of a fair settlement. If you or a loved one have been injured in a rideshare accident in California, don’t hesitate to seek legal advice to understand your options.

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Michael Waks
Michael Waks
Michael Waks is an aggressive advocate for people who have suffered because of someone else’s actions. Michael decided to become a personal injury lawyer when, while clerking at a legal defense firm during law school, he witnessed and was infuriated by asbestos manufacturers spending millions to avoid taking responsibility for the egregious injuries they caused. Immediately after passing the bar, Michael opened his own firm in Long Beach, CA to help the victims of personal injury accidents get every benefit owed them under the law.
Michael Waks
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